Clenergy Inverter Information
Clenergy User Operation Manual
Clenergy Data Sheet
If you can not find a solution to your inverter issues, we would be more than happy to assist you. Please give us a call on 1300 18 20 50 to get the process started.
| Fault | Display | Possible Actions |
|---|---|---|
| System | No Utility | 1. No grid voltage. Check the grid voltage by multi-meter. 2. Check grid connection, such as wire and connector to the inverter. 3. Check breaker between inverter and grid; if it is tripped, DO NOT CLOSE again, get in touch with SAE Group as soon as possible. |
| System | Grid Fault | 1. Wait for grid power to return to normal. If the grid returns to normal, the inverter will start again automatically within 5 minutes. 2. Check the grid voltage and frequency by multi-meter. Make sure grid voltage and frequency meet the specifications. 3. If you need any assistance or advice, get in touch with SAE Group. |
| System | Impedance Fault | 1. The grid impedance is higher than the permissible value. 2. Wait for grid power to return to normal. If the grid returns to normal, inverter will start again automatically within 5 minutes. 3. Check the wires between inverter and grid. For high impedance connections, get an electrician to increase the wire size. 4. If you need any assistance or advice, get in touch with SAE Group. |
| System | Isolation Fault | 1. Check the impedance between PV (+) & PV (-) and earth ground. The impedance must be larger than 8M. If the impedance is low a ground fault may exist in the PV array or wiring. Contact your PV array service provider or electrician. 2. If above actions do not fix the problem, the isolation detection circuit may be faulty. Contact SAE Group for assistance. |
| System | Ground Fault | 1. This is caused by too high ground current. 2. Disconnect the inverter from the grid power. Check the AC wiring and connection system. 3. After the cause is cleared, reconnect the grid power. Check the status of the inverter. 4. If above actions do not fix the problem, the GFCI circuit may be faulty. If you need any assistance, get in touch with SAE Group. |
| Inverter Failure | Over Temperature | 1. The internal temperature is higher than specified normal value. 2. Reduce the ambient temperature by shading or ventilation improvements or move inverter to cooler place. 3. If this is not effective, a temperature sensor may be faulty. If you need any assistance, get in touch with SAE Group. |
| Inverter Failure | PV Over Voltage | 1. Check the PV open-circuit voltage. This should be less than 500VDC. 2. If the PV voltage is much less than 500VDC (e.g. <430V), measure the DCV by multi-meter, compare the readings on meter and LCD. If the readings differ by >5%, get in touch with SAE Group. |
| Inverter Failure | Device Fault | 1. This is caused by an inverter malfunction. 2. Disconnect PV (+) or PV (-) from the input, start the unit again. 3. If you need any assistance or advice, get in touch with SAE Group. |
| Inverter Failure | Consistent or Mismatch Fault | 1. This is caused by an inverter malfunction. 2. Disconnect PV (+) or PV (-) from the input, start the unit again. 3. If you need any assistance or advice, get in touch with SAE Group. |
| Error Message | Explanation |
|---|---|
| No Utility | Grid voltage is not detected |
| PV Over Voltage | PV voltage is too high |
| DC Bus High | Internal DC bus voltage is too high |
| DC Bus Low | Internal DC bus voltage is too low |
| Over Temperature | Internal temperature is too high |
| Grid Fault | Grid voltage or frequency is out of range |
| Device Fault | Internal fault with inverter circuits |
| Isolation Fault | PV panel ground isolation problem |
| Impedance Fault | Grid impedance fault (or grid disconnected) |
| Ground Fault | Grid output ground leakage current too high |
| Relay Failure | Grid output relay failure |
| DC INJ High | Grid DC injection too high |
| Ref 2.5V Fault | 2.5V reference voltage internal circuit fault |
| DC Sensor Fault | Grid DC current sensor internal fault |
| GFCI Fault | Ground fault current interrupt fault |
| SCI Fault | Internal Master/Slave communication fault |
| Consistent Fault | Internal Master/Slave value mismatch fault |
| CPU Ver Mismatch | Internal Master/Slave firmware incompatible |
| EEPROM Fault | Internal non-volatile memory fault |
| Grid V Mismatch | Internal Master/Slave grid voltage mismatch |
| Grid F Mismatch | Internal Master/Slave grid frequency mismatch |
| Grid Z Mismatch | Internal Master/Slave grid impedance mismatch |
| GFCI Mismatch | Internal Master/Slave ground fault value mismatch |
| DC Curr Mismatch | Internal Master/Slave grid DC current mismatch |
Clenergy SPH Solar Inverter Slave Flash Error
Clenergy SPH Solar Inverter SCI Fault
Clenergy SPH Solar Inverter Error Messages
Clenergy Solar Inverter Low Power Output
Clenergy SPH Solar Inverter Blank Screen
If you can not find a solution to your inverter issues, we would be more than happy to assist you. Please give us a call on 1300 18 20 50 to get the process started.