As we have been servicing various customers here at Sae Group one of the most common issues that we have seen is with Eversolar solar inverters being unable to detect any power from the electricity grid.
With this fault the screen displays the “Utility Loss” message and instead of the green run light being lit, the inverters red fault light is lit. This means that the inverter is not detecting any power from the electricity grid.
As soon as you see this message it’s a good idea to do something about it to ensure your solar power system is working and saving you money – as in this state it’s not working.
What can you do to troubleshoot Eversolar Solar Inverter Utility Loss Message?
There are a few things that you can check first:
- If there is an AC isolator installed beside the inverter, it should be turned ON
- the SOLAR SUPPLY MAIN SWITCH for the inverter in your switchboard should also be ON, and
- the AC plug beneath the inverter should be correctly plugged into the inverter
If these are all as they should be, the inverter should no longer display the Utility Loss message.
If the issue persists, you will need to contact a solar accredited electrician to have a look at your Eversolar solar inverter issue. They will be needing to carry out some further tests.
If you need any further assistance with your Eversolar Solar Inverter Utility Loss issue please contact us through the button below and we’ll assist you further.