ABB / Power One Aurora solar inverters are quality solar inverters with a 5 year warranty on the single phase units and a 10 year warranty as standard for the larger three phase Trio models.
SAE Group Pty Ltd will replace your faulty ABB / Power One Aurora unit with a state-of-the-art solar inverter with a fresh warranty. But first tell us a little more about you and your energy needs and one of our Senior Energy Consultants will provide you with a tailored solution that is designed to suit your individual needs.
ABB / POWER ONE AURORA SOLAR INVERTER HELP
Fill out the form below or call SAE Group Pty Ltd on 1300 18 20 50 to have a chat with our service team about your ABB / Power One Aurora solar inverter.
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ABB / POWER ONE AURORA DATASHEET
ABB / POWER ONE AURORA PRODUCT MANUAL
ABB / POWER ONE AURORA ERROR CODES
ABB / Power One Solar Inverter Int. Error E031
If your ABB / Power One Aurora solar inverter is displaying an Int. Error E031 message, this indicates that the inverter has a relay failure and that it is unable to read incoming voltage. This is a terminal fault and means the inverter will need to be replaced. The E031 error is a common fault with ABB / Power One Aurora inverters. This issue has been identified and any inverters manufactured from mid-2015 will not suffer from this fault.
What should you do if your ABB / Power One Aurora solar inverter develops an Int. Error E031 fault?
First, you should find out if your inverter is covered under warranty. ABB / Power One Aurora inverters are typically supplied with a 5 year warranty. If your system was commissioned within the last 5 years you should contact your original installer or ABB directly. Beyond 5 years it is still worth checking with ABB and some inverters would have been supplied with a 10 year warranty at the point of installation. You may call ABB at 1800 222 435 or 1800 ABB HELP.
If your ABB / Power One Aurora inverter is out of warranty it will need to be replaced. Complete the form below to receive a free quote from SAE Group Pty Ltd. We are committed to provide the best pricing possible for our solar inverter replacement services in order to minimise the costs to consumers. We recommend the Fronius solar power inverters with a long 10 year parts warranty as a perfect replacement for the ABB / Power One Aurora inverters.
ABB / Power One Solar Inverter Riso Low Error
What does the Riso Low Error mean?
According to the ABB / Power One Aurora operators manual Riso Low indicates the inverter has detected low insulation resistance on the DC side of your solar power system; this is usually not an issue with the inverter but with the DC circuit connected to the inverter. This could be an issue with the cabling, with the DC isolators or with the solar panels.
What should you do if your ABB / Power One Aurora solar inverter develops a Riso Low Error?
If your ABB / Power One Aurora inverter is showing a Riso Low Fault it is usually an insulation resistance fault on the DC side. This is an issue which is going to require the expertise of a local solar power expert – please contact us.
What if I have have two solar DC isolators at the inverter?
If you have two solar DC isolators beside your inverter, try turning off one of the isolators to isolate the fault. It is possible that the insulation resistance problem your inverter is seeing is just on one of the inputs into your inverter so you may be able to isolate the problem and get your solar power system working temporarily on half power.
Two Solar DC Isolator Inverter Troubleshooting Steps
- Turn the Solar Supply Main Switch OFF.
- Turn both Solar DC Isolators OFF.
- Wait for the inverter screen to go blank.
- Turn 1 of the Solar DC Isolators back ON.
- Turn the Solar Supply Main Switch back ON.
- See if the inverter starts up without a fault.
- If the inverter starts up with the Riso Low fault again try repeating steps 1 to 6 but on step 4 turn ON the other Solar DC Isolator.
- If the inverter has started up without the Riso Low error then you have isolated the fault to the Solar DC input which is turned OFF, you still will require a solar power expert to get your solar power system fully operational again.
If the Riso Low error continues then it looks like you will require the assistance of a professional solar power accredited electrician.
ABB / Power One Solar Inverter Error / Fault Codes
The following is a table of ABB / Power One solar inverter error codes and alarm messages along with the procedures for solving possible problems plus some appropriate troubleshooting tips. If you require any further assistance please contact us.
| MESSAGE | WARNING | ERROR TYPE | DESCRIPTION |
|---|---|---|---|
| Sun Low | W001 | Input Voltage under threshold Input voltage under threshold (when off) | |
| Input OC | E001 | Input Over-current | |
| Input UV | W002 | Input Under-voltage | |
| Input OV | E002 | Input Over-voltage | |
| Int. Error | E003 | No parameters | |
| Bulk OV | E004 | Bulk Over-voltage | |
| Int. Error | E005 | Communication Error | |
| Out OC | E006 | Output Over-current | |
| Int. Error | E007 | IGBT Sat | |
| Sun Low | W011 | Bulk Under-voltage | |
| Int. Error | E009 | Internal Error | |
| Grid Fail | W003 | Grid Fail Wrong grid parameters | |
| Int. Error | E010 | Bulk Low | |
| Int. Error | E011 | Ramp Fail | |
| DC/DC Fail | E012 | DcDc Error revealed by inverter DcDc fault detected by inverter | |
| Wrong Mode | E013 | Wrong Input setting (Singe instead of dual) Wrong Input setting (Single instead of dual channel) | |
| Over Temp. | E014 | Over-temperature Internal temperature too high | |
| Cap. Fault | E015 | Bulk Capacitor Fail Bulk capacitor fault | |
| Inv. Fault | E016 | Inverter fail revealed by DcDc Inverter fault detected by DcDc | |
| Int. Error | E017 | Start Timeout | |
| Ground F. | E018 | I leak fail Leakage current fault | |
| Int. Error | E019 | I leak Sensor fail Leakage current fault | |
| Int. Error | E020 | DcDc relay fail DcDc relay fault | |
| Int. Error | E021 | Inverter relay fail Inverter relay fault | |
| Int. Error | E022 | Autotest Timeout | |
| Int. Error | E023 | Dc-Injection Error | |
| Grid OV | W004 | Output Over-voltage | |
| Grid UV | W005 | Output Under-voltage | |
| Grid OF | W006 | Output Over-frequency | |
| Grid UF | W007 | Output Under-frequency | |
| Z Grid HI | W008 | Z grid out of range Impedence outside range | |
| Int. Error | E024 | Unknown Error – Internal Error | |
| ———— | E025 | Riso Low (Log Only) Low insulation resistance (Log only) | |
| Int. Error | E026 | Vref Error Wrong reference voltage (VRef) | |
| Int. Error | E027 | Vgrid Measures Fault Grid voltage (VGrid) misreading | |
| Int. Error | E028 | Fgrid Measures Fault Grid frequency (FGrid) misreading | |
| Int. Error | E029 | Zgrid Measures Fault | |
| Int. Error | E030 | Ileak Measures Fault Leak current (ILeak) misreading | |
| Int. Error | E031 | Wrong V Measure Voltage (V) misreading | |
| Int. Error | E032 | Wrong I Measure Current (I) misreading | |
| Fan Fail | W010 | Fan Fail (no disconnection) Fan Faulty (Log Only) | |
| Int. Error | E033 | Under Temperature Internal Temperature | |
| E034 | Interlock Fail (Not Used) | ||
| E035 | Remote Off Remote power-off | ||
| E036 | Vout Avg Average output voltage outside range | ||
| W012 | Clock Battery Low (No disconnection) Clock battery low (not operating) | ||
| W013 | Clock Failure (No disconnection) Clock faulty (not operating) |
ABB / POWER ONE AURORA WARRANTY POLICY
Thankfully if your ABB or Power One Aurora inverter is showing the Int. Error E031 it will be covered under warranty by the manufacturer if the inverter is still within the warranty period. ABB / Power One solar inverters have a standard warranty of 5 years.
ABB / Power One Aurora
Solar Inverter
Warranty Document
